
The diagnosis and repair time usually averages 15 minutes or less, but could take an hour or longer, depending on internet connection speed, whether updates need to be installed on your device, and the repairs the tool must do.
#SURFACE DIAGNOSTIC TOOLKIT SERIAL NUMBER#
Go to Find the serial number on Surface devices. Make sure you know your serial number.

Go to Which version of Windows operating system am I running? Find out which version of Windows you have.Under the hamburger menu, select Battery Information. Plug your Surface in and keep it connected to power during this process. To check your Surface battery health information: Launch the Surface Diagnostic Toolkit.Save all of your files and close all open apps and programs.If you’re having Wi-Fi problems, go to Surface can't find my wireless network. Make sure your Surface is connected to the internet.Get your devices ready and gather information.We provide solutions for the diagnostics, life sciences, food and applied markets. If your work or school manages your Surface, check with your IT department before running the tool. to address their most critical challenges across science and healthcare.If you're using the Surface Diagnostic Toolkit on a work device, go to Surface Tools for IT, and then download the Surface Diagnostic Toolkit for Business.

Go to Apps and choose Startup navigation option. If that doesn't solve the problem, you'll need to run the diagnostic tool. To disable Startup programs, kindly follow the steps below: Select Start menu, and click Settings.
#SURFACE DIAGNOSTIC TOOLKIT UPDATE#
Go to Update Surface firmware and Windows 10 for more info. a comprehensive toolset for managing, deploying and securing Surface devices in your. Run the Surface Diagnostic Toolkitīefore you run the diagnostic tool, make sure you have the latest Windows updates. Surface Diagnostics Toolkit (to check for Hardware errors only).

The Surface Diagnostic Toolkit doesn't work on Surface Pro or Surface Pro 2. It works only on other Surface devices running Windows 10. If your Surface isn’t working properly, the Microsoft Surface Diagnostic Toolkit can help you find and solve problems.
